Refund policy

Exchange & Refund Policy

 

 

Exchange Policy

At Champion, we want you to be completely satisfied with your purchase. If you receive the wrong product, wrong size, or a defective/damaged item, you may request an exchange within 7 days of receiving your order.

To be eligible for an exchange, the product must meet the following conditions:

  • Footwear must be completely unused.

  • Shoes must be returned in their original box and packaging.

  • Tags must be attached (if applicable).

  • The product must not have any marks, dirt, scratches, damage, or signs of wear.

  • The product must be in the same condition as received.

Any footwear that shows signs of being worn cannot be accepted for exchange or refund.

Exchange Reasons

Exchange requests are accepted for:

  • Wrong size received

  • Wrong product received

  • Manufacturing defect

  • Damaged product received

If the issue is due to Champion's mistake (wrong item, damaged item, or defect), we will cover the exchange shipping cost.

If the exchange request is due to customer preference, such as size change or personal choice, the customer will be responsible for shipping charges.

Refund Policy

Refunds are only applicable for full-price items.

Refund requests must be submitted within 7 days of receiving the order and will only be processed after product inspection and approval.

Approved refunds will be transferred to the customer's bank account. Cash refunds are not available.

Shipping charges (if applicable) may not be refundable.

Sale & Clearance Items

  • Sale items are eligible for exchange only.

  • Sale items are not eligible for refunds.

  • Clearance sale items are not eligible for return, exchange, or refund.

How to Request an Exchange or Refund

To request an exchange or refund, please contact Champion within 7 days of receiving your order through:

Email: mubashir.champion@gmail.com
Call/WhatsApp: 03117786529

Please provide your order details and reason for the request. Our team will guide you through the process.

Important Note

Champion reserves the right to inspect returned products before approving any exchange or refund request. Any item that does not meet the required conditions mentioned above may be rejected.

Thank you for choosing Champion.